Sikhiri Cottages | Wildlife Resort Near Manas National Park, Assam

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BOOKING, CANCELLATION & REFUND POLICY

Last Updated: [OCTOBER 2026]

Reservation & Booking Policy

Sikhiri Cottages is committed to providing a transparent and hassle-free booking experience for all guests.

  • Room rates displayed on the website may vary from time to time and are subject to change without prior notice until a booking is confirmed.
  • A booking is considered confirmed only upon receipt of the required advance payment.
  • A minimum advance payment of 50% of the total booking value is required at the time of reservation.
  • The remaining balance must be paid at least 7 days prior to the arrival date.
  • The resort reserves the right to release unconfirmed reservations without prior notice.

Payment Policy

We accept payments through:

  • Online Payment Gateway
  • UPI
  • Bank Transfer
  • Credit Cards
  • Debit Cards

Guests who have made payments online are advised to retain a digital or printed copy of their payment confirmation for verification purposes.

Check-In & Check-Out

Check-In: 1:00 PM onwards
Check-Out: By 11:00 AM

  • Early check-in and late check-out may be offered subject to availability.
  • Additional charges may apply.
  • Guests wishing to guarantee early check-in or late check-out may be required to reserve the room for the preceding or succeeding night respectively.

Identification Requirements

For safety and regulatory compliance, all guests must present original valid photo identification at check-in.

Indian Nationals

Any one of the following Government-issued photo IDs may be provided:

  • Aadhaar Card
  • Passport
  • Voter ID Card
  • Driving Licence

Foreign Nationals

  • Valid Passport
  • Valid Visa

The resort reserves the right to refuse accommodation in the absence of valid identification documents.

Child & Extra Guest Policy

  • Children below 5 years stay complimentary.
  • Children aged 5 to 12 years will be charged ₹500 per night.
  • Guests above 12 years will be charged ₹750 per night.
  • Additional adults will be charged ₹1,000 per night subject to occupancy limits and room category.

Safari Booking Policy

We at Sikhiri Cottages assists guests in arranging Jeep Safaris, Elephant Safaris, and Raft Safaris.

  • All safari bookings require 100% advance payment.
  • Safari operations are governed by Forest Department regulations and schedules.
  • Different safari zones may remain closed on specific days and schedules may be adjusted accordingly.
  • Elephant Safari and Raft Safari seats are extremely limited and should be booked well in advance.
  • Wildlife sightings cannot be guaranteed.
  • Safari timings and availability remain subject to weather conditions, forest regulations, and government directives.

Forest Department Closure

In the event of a park closure by the Forest Department for wildlife census, conservation activities, administrative reasons, or any unforeseen circumstances:

  • Applicable safari fees may be refunded or adjusted against another available safari, wherever possible.

Bhutan Entry Information

Indian Guests intending to visit the Bhutan side of Manas National Park should inform the resort in advance.

The following original identification documents are accepted for entry:

  • Passport
  • Aadhaar Card
  • Voter ID Card

Advance planning is strongly recommended.

CANCELLATION POLICY

We understand that travel plans sometimes change. Our cancellation policy is designed to remain fair to both guests and the resort.

Standard Reservations

Cancellation more than 15 days before arrival

  • No cancellation charges.
  • 100% refund of the booking amount.

Cancellation more than 7 days of arrival

  • 50% of the total booking amount will be charged as cancellation fees.

Cancellation less than 7 days of arrival

  • 100% of the total booking amount will be charged.

No Show

  • 100% of the total booking amount will be charged.

Important Note

Cancellation charges are calculated on the total reservation value and not merely on the advance amount deposited.

Festival & Long Weekend Bookings

Bookings made for:

  • National Holidays
  • Festival Periods
  • Long Weekends
  • Special Event Dates

are strictly non-refundable and non-cancellable.

REFUND POLICY

Where applicable, refunds will be processed through the original mode of payment used during booking.

  • Refund requests are processed after verification by the reservations team.
  • Refunds are generally completed within 10 working days from cancellation approval.
  • Bank processing timelines may vary and remain outside the control of the resort.

Non-Refundable Services

The following services are generally non-refundable once utilized or consumed:

  • Unused room nights after check-in.
  • Unused meals or package inclusions.
  • Unused activities.
  • Partially utilized services.

No adjustments, credits or refunds will be provided for facilities, meals, activities, or services that are voluntarily not availed by the guest during the stay.

Transportation Services

Airport, railway station, and other transportation services can be arranged upon request.

  • Prior notice is required.
  • Transportation charges are additional and not included in accommodation tariffs unless specifically mentioned in the booking package.

Contact For Booking Changes or Cancellations

For reservation amendments, cancellations, or refund-related queries, please contact:

Sikhiri Cottages
Manas National Park, Bansbari Range, Barengabari, BTC, Assam – 781315

Phone / WhatsApp: +91 8287876070
Email: thesikhirimanas@gmail.com

Escalations :- thesikhiri@gmail.com

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